Last updated: 21/10/2026
Who you are booking with
Handforth Business Network events are run by Hive 365 Ltd, a company registered in England and Wales with company number 15259012, registered office Astute House, Wilmslow Road, Handforth, SK9 3HP. When you book, your contract is with Hive 365 Ltd. Contact us at hello@handforthbusinessnetwork.co.uk or 0161 960 0125.
Prices and payment
Prices are shown in pounds sterling and include VAT at 20%. Hot desk prices are set at the standard Hive 365 rate plus VAT, and shown including VAT. Some events are free. Paid bookings are taken by card through Stripe. Your places are held for a short time while you pay and are confirmed only when payment succeeds. Receipts are issued by Hive 365 Ltd, VAT number GB454575077.
Booking for other people
You can book places for colleagues and guests. By doing so you confirm that you are allowed to share their name, email address and business with us. We will email each of them directly with their booking details.
Cancelling your place
You can cancel one person or the whole booking using the link in your confirmation email. Cancelling frees the place for someone else straight away.
Refunds for paid bookings follow the policy shown on each event page before you pay. Unless an event page says otherwise, we give a full refund if you cancel at least 48 hours before the event starts. Cancellations after that are not refunded, but you can still cancel to free the place. Refunds are for the full amount you paid. Refunds go back to the card you paid with and usually arrive within 5 to 10 working days.
Because our events take place on a specific date, the 14-day cancellation period that applies to many online purchases doesn’t apply to bookings for them. Our own cancellation and refund policy above applies instead.
If we change or cancel an event
If we cancel an event, we will tell you as soon as we can and refund anything you paid for it in full. If we need to move an event to another date or room, we will tell you and you can cancel for a full refund if the new arrangement does not suit you.
Hot desks
Where offered, you can add a hot desk at Hive 365 for the rest of the day after the morning, during the hours shown when you book. When you use it:
- the desk is for you on the day you booked; it can’t be transferred or used by someone else;
- the reception area, kitchen and toilets are yours to use with it; meeting rooms and other facilities can be booked separately with reception;
- please follow reception’s instructions and Hive 365’s building rules, keep the common areas clear, and don’t bring pets or invite members of the public in;
- leave the desk clean and tidy and take your belongings with you at the end of the day;
- you are responsible for any damage you cause, and for insuring your own belongings; we may ask you to use a different desk on the day.
On the day
We take a group photo and some candid photos, which we publish on our website and social media. If you would rather not appear, let us know on the day or email us afterwards. See our privacy notice.
Our responsibility to you
We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We are not responsible for loss or damage that was not foreseeable, or for business losses such as lost profit, revenue or opportunity. Otherwise, our total liability to you for a booking is limited to the amount you paid for it.
Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud. These terms don’t affect your legal rights as a consumer.
Law
These terms are governed by the law of England and Wales.